We aim to provide the best possible experience of our venue for all our customers. Please feel free to contact us prior to your visit to discuss any of the facilities and services on offer to make your visit as comfortable as possible.

Visual Tour

Here’s what to expect when you arrive at our building for your visit:

Our Building

Our building is located halfway down Hope Place, a quiet residential street between Hope Street and Pilgrim Street; there is a slight slope rising from Pilgrim Street.

The building can be accessed two ways:

  • Via automatic double doors located at street level. From this entrance there are five steps leading up to our main foyer, or an access lift that takes you directly to our Box Office
  • Via a two tier ramp with handrails providing step few access directly to our foyer

Unity One is accessible from our ground floor foyer, with lift access available to both our bar and Unity Two.


We have accessible toilets on all three levels of our building. 

These toilets are equipped with:

  • Grab bars and pull down supports, to the right side of the toilet.
  • An alarmed pull chord to the left of the toilet and emergency alarm buttons by the door of the toilet.
  • Baby Changing Facilities

Accessible Performances

Our Accessible performances include:

  • relaxed;
  • audio description;
  • captioned;
  • signed (BSL interpreted) and;
  • touch tours.
Find out about accessible performances by heading to our What’s On page and selecting the type of performance to require from the drop down.


If you would like to use any of the following services, please let us know at time of booking and make yourself known to the Front of House team on arrival, as they will be expecting you.

Could we make your experience better?

Email tickets@unitytheatre.co.uk or call 0151 709 6502

Watch from your home

We at Unity are continuing our lockdown commitment to bring as much of our in-person programme online as possible. Those that cannot make it to the theatre on the night now have the option of Unity’s new and dedicated on-demand platform; Unity Online. 

Unity Online is the home of all things digital for Unity. Alongside brand-new, specially commissioned digital works for you to enjoy from your own home, Unity Online customers will be able to enjoy quarterly drops of shows to enjoy whenever you like.

These exclusive drops of online shows are available for £6 per show or £25 for access to the whole season. OR gain access for free with a Pay-What-You-Can Circle Membership.

Find out more about Unity Online here.


Wheelchair spaces

Wheelchair spaces are available in both our performance spaces. Please reserve when making your booking. Easily accessible seating can also be reserved for audience members who prefer to transfer from a wheelchair to a seat – get in touch with our Box Office team for details.

Seat accessibility info

At Unity we have folding seats. They are 48cm wide and 44.5cm deep, with 6cm between seats and 50cm of legroom. Seats don’t have armrests. If these seats are not suitable or you have any questions about accessibility our Box Office team are always happy to help where we can and can be contacted at the email address or phone number below.

Carer Tickets

Free carer tickets are available on every production.

Guide dogs

Guide dogs and hearing dogs are always welcome. Please let the Box Office know when booking your ticket so that we can arrange an aisle seat or have someone at hand to take care of your dog. Some of our productions contain loud noises and startling lighting effects. If this is likely to upset your dog please ask for advice when booking your ticket.

Hearing Enhancement

We have a hearing loop system available for audience members who are hard of hearing – these can be made available for audience members with and without hearing aids. Speak to the box office for more information or email tickets@unitytheatre.co.uk